astrologycollege.com., 6 Lower Buckfield Cottages, Leominster, HR6 8RN. UK.
Email: email@example.com. Tel: 01568 611597.
Please note that, due to holidays, it will not be possible to deal with enquiries, acknowledge receipt of payment for enrolments, or despatch course material between 20 June and 3 July 2019.
This page covers:
How to Pay, Despatch of Course Material, Refund Policy, and Privacy Statement.
All the course fees are listed on the Enrolment Form, which you can download at the end of this page. You can fill it in and return it in the post; or the college can send you one in Microsoft Word or pdf format by email or post. If you have Microsoft Word, you can email it back to the college, filled in, or you can order by phone. See CONTACT US page.
How to Pay
All course fees are in £ sterling and are payable in advance. There are several ways you can pay. You can use PayPal; pay by cheque, postal order or International Money Order; or pay the fees into astrologycollege.com’s bank account. If you would like to use PayPal, please see the PayPal section on the sub-page following this page. All the other information is on the Enrolment Form. For your own protection, you should keep your cheque stub or counterfoil as your record of payment, and you should keep a copy of your enrolment form. Please do not pay in cash. A receipt will be issued when your payment has been received, and has been checked on the college’s bank or PayPal account.
Despatch of Course Material
Once payment has been confirmed, astrologycollege.com will despatch the course material to you within ten working days, although it is usually done much sooner than this. If you have ordered a hard copy of the course material, and you have not received it within two weeks, please alert the college as soon as possible. However, please note that for some overseas destinations course material may take longer to arrive. If you have ordered the course material in pdf files, these are sent either on a memory stick by post, or in several emails, and these will be despatched within ten working days of your order, although again it is usually done much sooner than this.
The policy varies slightly depending on whether you bought the course material in hard copy format (sent in the post), or in pdf files which you download and which are not returnable.
Once you have received the course material, you are allowed 14 days to assert your cancellation rights and have most of your payment refunded, as long as you do not start the course within this period. The refund will not include the cost of processing your cheque or the fees for using PayPal.
If you have been sent pdf files instead of hard copy, you will not receive a refund for the course development element allocated per module which is 15% for each module you have bought.
Please return the course material in good condition if you have received hard copy. While your refund is not subject to you returning the course material, astrologycollege.com reserves the right to claim the cost back from you, if it is not returned in good condition within 30 days of receipt of refund.
Tell the college when you have received the course material. It is essential that you tell astrologycollege.com when you receive your course material, if you have ordered hard copy manuals in the post. If you have not received your course material in reasonable time, it is essential that you tell the college. Failure to notify the college either way may compromise your rights to claim a refund. You will be notified by letter and/or email when the course material is sent, and you will be given the college’s administration email address.
How to apply for a refund. First of all email the college’s administration email address, or phone 01568 611597 (+44 1568 511597 from outside the UK) and tell the college that you would like a refund.
Then, please put your request in writing to astrologycollege.com., 6 Lower Buckfield Cottages, Leominster, HR6 8RN. UK. If you do not put your request in writing within 14 days of receiving the course material, you may not get a refund. We ask you to put your request in writing to ensure that your request is genuine and has not come from someone else. Please get a Certificate of Posting if you live in the UK, or proof of posting if you live outside the UK. Once the college has received your letter, you will receive a refund within 14 days.
When does your 14 day right to cancel start? Your right to cancel your enrolment starts when you receive the course material, which is why it is essential that you tell the college when you have received it. If you have received the course material in pdf files, your right to cancel your enrolment starts as soon as all the course material has been sent in pdf format, if you have chosen that option.
astrologycollege.com reserves the right not to sell course material to anyone who asks for more than one refund.
astrologycollege.com is dedicated to keeping your information confidential. We retain only the necessary data to offer you a good standard of service and this data is used only in accordance with our entry in the Data Protection Register. We endeavour to maintain the accuracy of this information. Data is not kept for any longer than necessary. We do not rent or sell data to third parties, and we do not submit any payment details via the website.